Privacy Policy

Evans Installations Ltd
Last updated: 13 November 2026

At Evans Installations Ltd, we are committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, request a quotation or use our services.

1. Who We Are

Evans Installations Ltd provides kitchen installations, bathroom renovations, boiler installation and servicing, plumbing and home renovation services throughout Essex and surrounding areas.

We are responsible for the personal information we collect and process in connection with our business.

Contact details:

Email: info@evansinstallations.co.uk
Telephone: 07931 425777
Website: https://evans-installations.co.uk/

2. Personal Information We Collect

Depending on how you interact with us, we may collect:

• Your name, telephone number and email address.

• Your property or service address.

• Details of your enquiry, requested services or renovation project.

• Information submitted through our website, Facebook or Instagram lead generation forms.

• Information shared through WhatsApp, telephone calls, emails or social media messages.

• Information necessary to prepare quotations, arrange appointments, complete work and maintain business records.

• Technical information collected through our website, where applicable, such as IP addresses, browser information and cookies.

We only collect personal information relevant to our business activities.

3. How We Use Your Information

We may use your personal information to:

• Respond to enquiries and quotation requests.

• Discuss your requirements and provide information about our services.

• Arrange appointments, installations, servicing and repairs.

• Manage ongoing projects and communicate with customers.

• Process payments and maintain business records.

• Meet applicable legal and regulatory obligations.

We do not sell your personal information to third parties.

4. Facebook and Instagram Advertising

Evans Installations Ltd uses Facebook and Instagram advertisements, including lead generation forms, to connect with potential customers.

When you complete one of our enquiry forms, we may collect your name, telephone number, email address and details of the services you are interested in.

This information is used to contact you about your enquiry, discuss your requirements and provide quotations or information about our services.

Submitting an enquiry does not automatically subscribe you to unrelated marketing communications.

Facebook and Instagram are operated by Meta, which processes information in accordance with its own privacy policies.

5. WhatsApp and Other Communications

Customers may contact Evans Installations Ltd through WhatsApp, telephone, email, Facebook, Instagram or our website.

Information shared through these channels may be used to respond to enquiries, arrange appointments, provide quotations and communicate about ongoing work.

Third-party communication platforms, including WhatsApp, may process information under their own privacy policies.

6. Legal Basis for Processing Personal Information

Under UK data protection law, we process personal information where we have an appropriate lawful basis, including:

• Contractual necessity: To provide services or take steps requested before entering into a contract.

• Legitimate interests: To respond to enquiries and manage our business and customer relationships, where those interests are not overridden by your rights.

• Legal obligations: To comply with applicable legal, financial and regulatory requirements.

• Consent: Where consent is required for particular activities, including certain marketing communications.

7. Sharing Your Information

We may share relevant personal information with trusted subcontractors, suppliers, service providers or professional advisers where necessary to deliver our services or operate our business.

We may also disclose information where required by law.

We do not sell or trade customer contact information.

8. Data Storage and Security

We take reasonable steps to protect personal information against unauthorised access, loss, misuse or disclosure.

Personal information is retained only for as long as necessary for the purposes for which it was collected, including applicable accounting, contractual and legal requirements.

9. Your Data Protection Rights

Under UK data protection law, you may have the right to:

• Access the personal information we hold about you.

• Request corrections to inaccurate information.

• Request deletion of your information in certain circumstances.

• Object to certain processing activities.

• Request restrictions on how your information is processed.

• Request transfer of your information where applicable.

• Withdraw consent where processing relies on consent.

To exercise your rights, please contact info@evansinstallations.co.uk.

You also have the right to complain to the UK Information Commissioner's Office (ICO).

Website: https://ico.org.uk/

10. Cookies and Website Information

Our website may use cookies and similar technologies to support website functionality and understand how visitors interact with the site.

Where required by law, we will obtain consent before using non-essential cookies.

Information about any cookies used will be provided through our website's cookie information or consent controls.

11. Third-Party Services and International Transfers

Our business may use third-party services, including website hosting providers, Facebook, Instagram and WhatsApp.

Some providers may process personal information outside the United Kingdom.

Where we are responsible for transferring personal information internationally, we will comply with applicable UK data protection requirements.

12. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business practices, services or legal obligations.

Any updates will be published on this page with a revised date.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact:

Evans Installations Ltd

Email: info@evansinstallations.co.uk
Telephone: 07931 425777
Website: https://evans-installations.co.uk/